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an ISO 9001:2008 Registered

IT Infrastructure Management

Organizations are increasingly seeking to maximize the value of IT investments and control capital expenditures, particularly when faced with a challenging economic environment. Corosoft has 15 years of experience building and managing IT infrastructure in China on behalf of our clients. We help our clients maximize their returns on investment when constructing such IT infrastructure facilities as computer rooms, internet and intranet networks, and voice-over-IP or telephony systems, all of which are compliant with industry-leading standards such as ITIL, ISO27001, and ISO9001.

Specialized Management Expertise

  • Defining IT operational models
  • IT infrastructure construction site selection
  • Planning, purchasing, and installation of IT infrastructure equipment
  • Management and monitoring of all IT infrastructure components and elements
  • Screening and hiring of appropriate IT staff

Corosoft Service Benefits

  • Well-run, well-managed IT infrastructure that maximizes operational performance and returns on IT investments
  • Secure business information and data, relieving top-level executives from operational business risk and hassle

Data Center Services

Corosoft builds and manages client IT infrastructures and is proactive in improving data center operational efficiency, reducing costs, and mitigating risks via the application of the following industry best-practices:

  • 24X7X365 Server Network and Database Monitoring
  • ITIL Operations Management
  • Problem, Change, and Capacity Management
  • Daily Work Data Analysis and Reporting

User Workplace Services

Hassle-free IT work environments include premium end-to-end desktop support services.

  • Customer satisfaction improvement programs
  • Install, Move, Add, and Change (IMAC) and equipment implementation management services
  • Restoration of disrupted IT services following ITIL incident management process methodology, reducing negative impacts to clients’ business
  • Service incident volume reduction

Security Risk Management Services

Corosoft provides 12 security models to help our clients evaluate security risks of their organizations, environments, people, networks, applications, and projects. Corosoft provides IT security consulting, which includes Risk Assessment (RA), Security Audit Simulation (SAS) and Business Continuity Plan (BCP) Consultation to help manage risks, probability and potential impacts to business operation and information protection.

  • Workplace Recovery: Providing alternate office facilities, including trading rooms
  • IT Recovery: Providing alternate ship-to-site, shared or dedicated server data center facilities

Additional Infrastructure Management Capabilities

  • Define and establish IT operation models and processes
  • Supply clients with well designed processes, abundant talent resource pools, and ITIL-compliant service models
  • Provide immediate technical readiness through extended local coverage and partner networks
  • Conform services to certified ISO27001, SAS 70, and CBRC industry standards